Trust Centre
To join CrowdSwell you connect at least one social account. Here is exactly why we ask, what we can and cannot see, and how we keep your data and your account secure. The connection is purely analytical, and you can disconnect at any time.
Why we ask
A verified connection replaces the old routine of trading screenshots back and forth. It lets us plan smarter campaigns, prove what your content actually did, and build your media kit for you.
Real reach and audience insights, straight from the source, so campaigns are planned and bought on accurate numbers rather than estimates.
We measure how your posts actually performed and tie it back to the campaign automatically. No more chasing annoying screengrabs after every post.
Your live stats, audience and best work assemble themselves into a shareable media kit you can send to any brand, kept up to date for you.
What we can and cannot see
We connect through the official APIs using a read-only permission. That means we can only ever pull page data, content performance and audience insights. Nothing else, and nothing we could use to act on your behalf.
It is read-only, and it is one-directional. We can look at the numbers to plan and report on campaigns, and that is the full extent of it. You stay in complete control of your account, and you can disconnect whenever you like.
Account security and data privacy
We hold your data to plan campaigns and report on your work, and for nothing else. We never sell it, and we never post or message from your account.
We authenticate through the platforms' own official login, and only request the analytics permission. We never see or store your password.
Your stats power your media kit, campaign planning and reporting. They are not sold on, and they are not shared outside the work you are part of.
Disconnect from CrowdSwell, or from the social platform's own connected-apps settings, and our access ends immediately.
What creators tell us
AVERAGE CREATOR RATING, EASE OF USE AND CAPABILITY
In early access, creators rated CrowdSwell an average of 7.2 out of 10 for ease of use and capability. We are not chasing a flattering number, we are building a fairer deal for creators, so we publish the real score and keep improving it with every release.
Connecting your accounts
So we can verify your audience stats for more effective planning and buying, track how your content performs without asking you for screengrabs, and build your free media kit for you. A verified connection is what makes accurate planning and honest reporting possible.
The connection is purely analytical. We can only pull page data, content performance and audience insights. We cannot post, comment or go live as you, we cannot read or send your messages, and we cannot change your settings or password. Nothing beyond the analytics is ever accessible to us.
We use it to plan campaigns, build your media kit and report on your work. That is the full extent of it. We do not sell your data, and we do not share it outside the campaigns you are part of. You can read the detail in our privacy policy.
Instagram only shares analytics for professional accounts, so to connect Instagram to CrowdSwell:
These are Instagram's own requirements for sharing insights, not ours. Once both are in place, connecting takes a few seconds.
Yes, at any time. You can disconnect from within CrowdSwell, or revoke access from the social platform's own connected-apps settings. Either way our access ends immediately.
If anything here is unclear, we are happy to talk it through. Send us a note and a real person will get back to you.
Email us